About Us

About us

We are a highly specialized team, working with some of the world's largest organizations to solve mission-critical content challenges. We specialize exclusively in five sectors: Aerospace & Defense, Manufacturing, Publishing, Government & Legislature, and Finance.

Who Are We Our People Our Credentials Our Values What We Can Do
Who Are We

We are not a software company, we are a knowledge company.

We understand content, and we use the best available technologies to translate our knowledge into effective, high-value solutions that transform each stage of the content lifecycle.

  • Content structuring and modelling
  • Content management and migration
  • Legacy content conversion
  • Publishing process automation
  • Multi-channel delivery

We build deep, long-lasting relationships with our customers, based on mutual trust, respect, and a shared understanding that the work we do together will at least deliver greater efficiency and profitability, and at most, quite literally, make the difference between life and death.

Our People

Our leadership team

Our people are why we are here and why our customers are here with us.

Lawrie Stevens
CEO
David Williams
Chief Operating Officer
Gareth Oakes
Chief Architect
Mitchell Bakos
Chief Technology Officer
Our Credentials

Our heritage

Our people have been working at the forefront of digital innovation in publishing since the 1980s. As a team, our roots go back to the development of the ground-breaking Advent 3B2 – arguably the world's first true desktop publishing system.

Over the ensuing three decades, we've continued to work together through several mergers and acquisitions, achieving a number of firsts for some of the world's most demanding content publishers, including Boeing, the American Chemical Society, and the Canadian House of Commons.

We were first to market with a true, machine-independent WYSIWYG system, first to introduce real-time interactive equation authoring; and we developed the first ever server-based automated authoring and publishing system for ATA safety and maintenance data (for which we shared a Smithsonian Award with our client).

We've played a proactive role in the evolution of SGML, XML, and many industry-specific data models. Over thirty years and hundreds of major implementations, we've built a level of expertise in complex, highly structured technical, scholarly, and professional content that we are confident cannot be matched anywhere in the world.

Our Values

Our values and culture

Focus

In our highly specialized field, we are arguably the world leaders. There are countless vendors and consultancies that offer a wider range of products and services. We prefer to stick to the knitting. Our goal is not to expand into new areas, but to maintain leadership in our small corner of the world by continuously learning and innovating within the niche.

Intelligence

Knowledge and experience are not enough. We consider the ability to listen, and the propensity to learn, to be integral to the delivery of intelligent solutions.

Hard work

We have an old-fashioned attachment to hard work. Yes, we live in the knowledge economy. But that doesn't mean you don't have to put in the hours.

Confidence

Most of the organizations we work for are significantly bigger, richer, and more important than us; but we hold our own, and we're not afraid to speak truth to power. If we're certain we're right, we won't pretend to be wrong just to keep the peace and retain the business.

What We Can Do

What we can do for you

Our customers typically deal with large volumes of complex, dynamic, and unstructured data; highly distributed and diverse users; and strict requirements about who receives what content, when, and how – often with severe time constraints and in highly regulated environments.

By streamlining and automating processes for creating, managing, and distributing content, we can help to realize real, tangible benefits:

Save time and cut costs

  • Repurpose and reuse your content with single-source publishing
  • Reduce your translation effort and costs
  • Simplify distribution with efficient multi-channel delivery
  • Reduce errors and rework; edit once, update all

Transform the integrity and quality of content

  • Improve the quality, accuracy, and consistency of your information
  • Keep content updated in real time
  • Easily customize content: customer-specific, device-specific, and machine-specific
  • Increase the relevance and timeliness of your information

Unlock value

  • Create, share, and deliver content more easily and efficiently
  • Automate publishing tasks to reuse, repurpose, and update
  • Personalize content and assemble dynamically on-demand

Develop new revenue streams

  • Repackage content for new uses and new customers
  • Expand into new geographical markets with shorter publication cycles
  • Increase your service revenue over the product cycle