John Deere needed to modernise its enterprise publishing system to produce documentation supporting global products distribution. GPSL worked with John Deere to deliver a 100% automated multichannel publishing solution which produced manuals in over 29 languages.

It delivered ROI in less than 1 year.

RESULTS

ROI in less than 1 year

Enabled 40% content growth per year

Delivered 100% multichannel publishing in 29 languages

Reduced publishing costs

Increased content quality and consistency

AUTOMATED PUBLISHING SOLUTION DELIVERED 40% CONTENT GROWTH YEAR ON YEAR

John Deere has delivered products and services to support those linked to the land since 1837. They pride themselves on using the latest technology to establish world—class manufacturing processes and applying the most advanced information technology tools and practices throughout the company.

Growth of commercial equipment sales in emerging markets meant that John Deere needed to deliver technical information in some of the most difficult to support languages. They also needed to reduce their publishing times and reduce the operating costs to remain competitive in a rapidly evolving market.

The customer required that the previously deployed XML/SGML-based content creation, management and distribution solution be updated to support all new requirements with no disruption to production.

GPSL was able to accomplish this by replacing the legacy composition engine with PTC’s updated, high performance formatting engine in line with the existing infrastructure.  No other technology components were affected. GPSL redesigned the stylesheets to accommodate all previous functionality and added native support for over 29 languages including Vietnamese, Hebrew, Arabic and Thai.

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